Rental & Cancellation Policy

Cancellation Policy: Reservations cancelled 48 hours or more prior to scheduled delivery will receive a full refund. If cancelled within 48 hours, the guest will be subject to a charge of one full day rental per person plus applicable taxes on the reservation. Cancellation or delays due to weather or other reasons outside the guest control such as airline delays or cancellations will also be rescheduled or refunded in full without charge. You are travelling to resort locations with unpredictable winter environments and Black Tie strongly encourages trip insurance.

Early Returns: If you wish to return your equipment before your pre arranged return date you must notify Black Tie before 8:30am, if returned after this time a one full day rental will be assessed per person!